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Home Legal and privacy Privacy policy

Privacy policy

The PA Consulting group of companies ('PA') is firmly committed to privacy, the responsible use of information, the need to safeguard the privacy of our clients and visitors to our website, and to maintaining compliance with privacy legislation. For the purposes of this privacy policy PA means any and all the company/companies where PA Consulting Group Limited whose registered office is at 123 Buckingham Palace Road, London SW1W 9SR (Company number: 6555894) is the ultimate parent company as applicable ('PA'). You can view details here of specific PA Consulting Group trading companies – including registered office addresses, company registration numbers and VAT registration numbers. PA Consulting Group Limited is registered as a data controller in the United Kingdom for the purposes of the Data Protection Act 1998. PA will ensure that the data you supply to PA is processed fairly and lawfully, and with skill and care. PA takes our responsibilities in respect of your personal data extremely seriously.

This statement sets out PA's privacy policy for the use and holding of personal information that is provided to PA by you.

PA job search

As this Privacy Policy governs our processing of all personal data provided to PA via the PA Job Search you are asked to please read it carefully before submitting any of your personal data via the PA Job Search. If you do not agree to our processing of your data in the manner outlined below, please do not submit any personal data to us.

The information collected via PA Job Search and how PA uses it

Your personal details, including your name, e-mail address and CV, are held and used by PA for the following purposes:

  1. For matching your details with job vacancies at PA, to assist PA in the recruitment process;

  2. For keeping you informed of PA job, services, news and other developments;

  3. For personalising PA Job Search to you when you log in; and/or

  4. For compiling surveys and studies of applicants to PA.

Disclosures of your information

PA will share your information within PA where necessary in order to process your job application.

Your CV and related information will be sent to any company within PA. Please note that such PA group companies may be located both inside and outside the European Economic Area.

PA may release information relating to you to regulatory or law enforcement authorities, if required to do so. PA reserves the right to disclose the information we have collected about you to our professional advisors and to other persons to the extent that we use third parties to operate parts of PA Job Search. These third parties will generally be acting under obligations of confidence. PA will also disclose your personal data if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law, by order of a court of competent jurisdiction, or in connection with legal proceedings.

The data supplied by you will include the information you supply to PA in your CV (which would include, for example, name, address and qualifications) and other information submitted by you via PA Job Search. You consent to PA using the information provided by you (including, without limitation, sensitive personal data) in order to facilitate the recruitment process on your behalf and in accordance with the terms of this Privacy Policy. While we will not insist on you supplying PA with any “sensitive personal data” (e.g. relating to health/disabilities, race/ethnicity, trade union membership, criminal convictions), if you choose to provide any such data to PA, you are giving PA your explicit consent to the processing of such data in accordance with this Privacy Policy.

PA only allows access to your personal data to PeopleClick Limited (whose registered office is at Suite 3, Middlesex House, Rutherford Close, Stevenage, Hertfordshire, SG1 2EF, England, United Kingdom) and PA staff for the purposes of administering your application via PA Job Search. Such staff and servers used to process your personal data may be located anywhere in the world.

Also, as PA Job Search is an Internet application our staff may access your details from anywhere in the world that they may be working. If we transfer your personal data outside the European Union in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy. Your data is held on secure servers hosted by PeopleClick outside the EEA.

We are required by law to hold your personal data for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller. We will use reasonable endeavours to ensure that your personal data is maintained and up to date. However, you are under a duty to inform PA of any and all changes to your personal data to ensure that it is up to date and we will update or delete your personal data accordingly.

To find out what personal data we hold on you or to have your Personal Data updated, amended or removed from our databases, please click here to get in touch. Any such data subject requests may be subject to the prescribed fee.

If we have no contact with you then following the expiry of a reasonable period as we consider appropriate we will archive your information or possibly delete it.

Your details will be retained for four years from the end of your most recent application. After such period if a resume has not been modified by you or has not been part of a proactive search by a member of the PA Recruitment Team and you being notified thereof we will invite you to either update your profile in our system or upon your request we will anonymise your applicant data, this is an automated process where your candidate data is scrubbed of all personal information such as your email, name and address.

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of PA provided that the third party agrees to adhere to the terms of this Privacy Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

We also collect information about the way jobseekers and visitors use this website in order to improve our services. We do not use information gained in this way in a way that any individual can be identified, and only use it to understand our users better, and to determine aggregate trends, most popular pages, etc, for all the PA Job Search applicants. We may share this kind of aggregate data with selected third parties to assist with these purposes.

We will not send you unsolicited commercial communications or contact you for direct marketing purposes unless you have indicated that you are happy for PA to do so. However, we will contact you where required to complete the recruitment process.

What other information do we gather?

The type of client/visitor information PA collects generally includes a name, work address, telephone numbers, e-mail address and any other relevant contact details which you have communicated to us by whatever means whether by e-mail, through this website or otherwise. We may also collect information about the use of our products and services, any preferences that we are told about, or information that is submitted voluntarily to us, such as requests for further information in a specific area of interest, an on-line survey or registration for a conference or event.

Information may also be indirectly collected through the PA Internet access logs or cookies. This occurs automatically when you access paconsulting.com. This information is used to enhance your visit to our site. It does not personally identify you and we do not collect sensitive information, such as your political or religious beliefs, ethnic background or sexual preference.

What are ‘cookies'?

Cookies are the tools that give websites a sense of memory, allowing them to recognize one user's computer session from another. For example, this site uses cookies to count the number of visitors to our site.

Use of cookies on this site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk, so that the website can remember which computer you are using to visit the site. A cookie typically contains the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value – usually a randomly generated unique number.

When you visit our site we send you a cookie, which is used in the following ways:

  • to help us recognize your computer as a unique visitor (not just a number); so, if you are requesting publications from various parts of this site, the cookie can memorise your shopping list for you and put it on your order form.

  • to compile anonymous, aggregated statistics that allow us to understand how visitors use our site, and to help us improve the structure of our site. We cannot identify you personally in this way.

How to refuse the use of cookies

You may wish to decline any cookies sent from our site to your computer. Some Internet browsers accept cookies automatically. You may need to adjust your browser settings so that you have the option to decline any cookies.

Deleting any cookies that have been installed in the cookie folder of your browser is easy. For example, if you are using Microsoft's Internet Explorer browser you should:

  • open 'Windows Explorer'

  • click on the 'Search' button on the tool bar

  • type 'cookie' into the search box for 'Folders and Files'

  • select 'My Computer' in the 'Look In' box

  • click 'Search Now'

  • double click on the folders that are found

  • 'Select' the relevant cookie file

  • press the 'Delete' button on your keyboard.

If you are not using Microsoft's Internet Explorer, then you should select 'cookies' in your browser's 'Help' function for information on where to find your cookie folder.

If you do not wish to accept cookies sent from this site, but are unable to delete them from your browser, you should leave this site immediately.

You can learn more about cookies here: www.allaboutcookies.org.

Why does PA collect this information? How do we use it?

The personal information that is provided by or obtained from you is used and/or held by us for maintaining our records and in order that we can communicate with you.

We need to communicate with you to respond to any requests for information you make and to provide any specific service you request. We may also use the information you provide to send you information which we believe may be useful to you, including newsletters, briefing notes and updates, and invitations to our seminars and other events.

If you do not wish to receive this information please click here to contact the online team.

As a global organisation, PA may develop aggregate anonymised (ie, not individual) reports which incorporate some of the information provided by clients/visitors. The reports are for the use of our business for research purposes only. Such reports will not include any personally identifiable information.

The PA group of companies includes companies registered in countries outside the European Economic Area, including the United States of America. The European Union does not yet consider that these countries' laws provide an adequate level of protection for personal data. PA may share the personal information that is provided by or obtained from you with its Group companies registered in these overseas countries. They will use your personal information only in strict accordance with this privacy policy.

By providing personal information through this site, such as completing forms, requesting publications, commenting on discussions, contributing to the blog or providing additional information, you are indicating your consent to our obtaining personal information from you and to the holding and use of the personal information that is provided by or obtained from you in accordance with this policy. All personal information is processed in accordance with the principles of data protection contained in the UK Data Protection Act 1998 and Directive 95/46/EC.

If, at any time, you receive unsolicited material and no longer wish to receive such material or you wish to change, update or remove all or any of your personal information, please see 'Correcting and updating your profile' below.

Transmitting personal data over the Internet

If you have been directed to this statement you are reading one of our communications over a non-secure Internet connection. Any personal data you may supply will be transmitted via the Internet, so we are not in a position to guarantee its security in transit to us. On receiving it we will process it in accordance with our privacy policy.

Disclosure of personal information

PA will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you without your consent.

We will not disclose any personal information provided unless you have authorized us to so do, or if we are required to do so by law. Please note that if at any time PA is required by law to release information about you or your organization, PA will co-operate fully with the relevant authorities.

Keeping your personal information secure

PA has security measures designed to protect against the loss, misuse and/or alteration of the information under its control. These include:

  1. secure computer storage facilities

  2. firewalls. PA has its own firewalls to provide security. These are designed to prevent others from accessing confidential data or accessing PA's internal networks that store client/visitor data.

Correcting and updating your profile

To help us keep our databases up-to-date we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in them.

PA gives individuals the following options for accessing and modifying information previously provided:

  1. where you communicate personal information to us through this website, you may gain access to the information that PA has collected about you by contacting the person named as contact on the relevant web page

  2. by sending an email to the online team

We will not charge for responding to any such request to access the information that PA has collected about you, unless we incur costs in providing the information, in which case we will tell you what the fee is in advance of providing the information.

Scope of the policy

Please note, this Privacy Statement does not apply to actions, processes or policies of PA that are directly related to employee records of current or former employees.

Changes to the policy

PA will update this privacy statement as required. If changes to our policy do occur, they will be posted on PA's website so that those affected are always aware of the type of information collected, how the information may be used, and under what circumstances and to whom it may be disclosed by PA.