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"The central focus is to ensure that supply chains are compliant with consumer demands, political expectations and environmental regulations in the areas of economic, ethical and environmental sustainability."

Tim Lawrence, Supply Chain Expert,
PA Consulting Group

Economic, ethical, environmental compliance - a three-fold challenge for supply chain leaders

During the turbulence of recent years businesses increasingly had to ensure that their supply chains are compliant with consumer demands, political expectations and environmental regulations in the areas of economic, ethical and environmental sustainability. Customers not only want innovation and value for money; they want the products they buy to be sourced sustainably.

A number of cases illustrate just how widespread these challenges are:

  • In the UK, the Fairtrade Foundation is pressing public services including the NHS, the Post Office, railway networks and supermarkets to have their staff wear uniforms made from fairtrade cotton to help provide a sustainable economic model for West African cotton farmers.

  • Ethical sourcing is another area becoming more important for supply chain managers. For example, as the world economy recovers and ore stocks are depleted it is expected that Tantalum mining will resume. Yet revenue from this mining activity was used to support the conflict in the Congo region and so electronics manufacturers will face consumer pressure to take an ethical approach to sourcing and avoid supporting this mining activity.

  • Environmental concerns also remain a high-profile risk to organisations, with Cadbury and Unilever succumbing to pressure over the sourcing of palm oil from Malaysia and Indonesia where palm oil plantations are driving deforestation and loss of habitat for primates. Cadbury New Zealand has stopped using palm oil and Unilever has dropped three suppliers.

Consumer awareness and concern about these issues will only become more important as the economic recovery progresses and consumers use their additional spending power to make purchases that reflect their wider concerns rather than just focusing on price.

The challenge for supply chain and procurement leaders is to get ahead of these issues, within their cost constraints and supply base limitations. This means exploring new sustainable and green business procurement approaches, and understanding that driving sourcing toward the lowest cost suppliers could set the business up for brand damage or even litigation costs.

Supply chain and procurement managers should be engaging their sales and marketing colleagues to help them develop the sustainable supply chains that can drive brand value, sales volume and so secure margins that exceed the costs of green compliance and high ethical standards. The key is to market the sustainable supply chain internally as a business differentiator.

Implementation will then require close working with the global supply base to deliver practical solutions. Collaboration with industry bodies and third parties can also be used to gain both profile and visibility. This should be underpinned by regular audit and monitoring procedures to ensure economic and ethical sustainability and environmental compliance in the supply chain over the long term.

This will deliver real business benefit. A focus on economic sustainability will protect and strengthen the organisation's supply chain, minimising the risk of disruption. Ethical sustainability will prevent the diversion of resources to counter activist challenges. Environmental compliance will avoid legislative encumbrances and levies on business activities. More importantly, the development of an exemplary supply chain will position the business at the forefront of a growing movement, differentiating it from competitors, broadening customer appeal and adding brand value.

To find out how our experts can help you develop a sustainable supply chain or to receive a full copy of this piece, please contact us now.